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Dynamics 365 integration architecture

Dynamics 365, connected.Your data, ready for AI.

We design, package and govern the integrations between Dynamics 365, your ERP, legacy systems and AI agents. Fixed-scope blueprints, ready-made accelerators and tools like ImportToD365.

AI agent

Which key accounts have overdue invoices and an open renewal?

3 accounts found · data verified ✓

Dynamics 365ERPAPI layer
21+ yrs
enterprise IT
Fixed
scope & price
EN · ES
Americas

Your systems

  • Dynamics 365 CRM · Dataverse
  • ERP SAP · BC · F&O
  • Legacy BizTalk · SQL · files
  • Partners EDI · REST

Integration layer

  • API Management
  • Service Bus · Events
  • Logic Apps · Functions
Monitored · governed

Where data creates value

  • AI agents Copilot · MCP
  • Data & BI Fabric · Power BI
  • Customer 360 Apps · portals

Trusted by teams across the Americas

  • TGLT
  • Prich Biotech
  • Thinkly
  • The Trust for the Americas
  • Organization of American States
  • Caputo
  • Newmark
  • GCDI

The integration gap

AI can only act on data it can reach and trust.

Most Dynamics 365 estates grew one point-to-point integration at a time. That spaghetti is what stands between your data and your AI.

D365 ERP BI Web AI Legacy 15 links

Point-to-point

Every system wired to every other. Fragile, invisible, impossible to govern.

HUB D365 ERP BI Web AI Legacy 6 links

Governed integration layer

One layer of APIs and events. Observable, secure and ready for AI agents.

29%

of enterprise apps are actually integrated

MuleSoft 2025 ↗

96%

say AI agents depend on seamless data integration

MuleSoft 2026 ↗

2028

BizTalk Server 2020 mainstream support ends

Microsoft Lifecycle ↗

A Hexabyrd product

ImportToD365

Clean data into Dynamics 365, before it ever touches your CRM.

ImportToD365 validates every row against Dataverse, compares duplicates with your live CRM and lets you fix errors inline. Only what you approve is written.

  • Pre-flight diagnostics against Dataverse
  • Duplicates compared with live CRM records
  • Append-only: never modifies existing records
  • Pay only for the rows you import
app.importtod365.com
ImportToD365 Fix Center
Upload
01 Upload
Map
02 Map
Diagnose
03 Diagnose

Ready for AI

From scattered data to agents that act.

The path every Dynamics 365 estate needs to walk before AI pays off. We take you through it, one packaged step at a time.

  1. 01

    Connect

    Every system on one governed integration layer.

  2. 02

    Clean

    Master data, deduplication and quality rules.

  3. 03

    Govern

    Ownership, monitoring and security.

  4. 04

    Expose

    APIs and MCP endpoints agents can safely use.

Who we help

Built for two kinds of teams.

Companies on Dynamics 365

  • CRM and ERP that don’t agree
  • Integrations nobody fully understands
  • BizTalk or middleware nearing end of life
  • AI initiatives blocked by poor data

Microsoft partners

  • Senior integration design for bids and projects
  • Architecture reviews and quality gates
  • White-label or co-branded delivery
  • Accelerators to deliver faster
Ariel H. López

Founder

Led by a Solutions Architect with 21+ years in enterprise IT.

Hexabyrd was born implementing Dynamics 365 CRM. Today it focuses on what makes or breaks every CRM: the data flowing in and out of it.

Ariel H. López · Founder & Solutions Architect

Our experience with Ariel and Hexabyrd’s CRM services has been outstanding. Their team provided us with excellent support, and we have complete confidence in the quality of their consulting services.
Real estate company · Dynamics 365

Let’s talk

Let’s look at how your data flows.

Write to us with a few lines about your systems. A senior architect will reply personally, with a clear next step.